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Missed-call text-back
The call you missed becomes a booked job
A call goes unanswered. A text goes out from the business's own number, asks the right questions, and books the inspection.
Automation that answers
Your phone rang at 7:04pm.
Nobody answered.
They called the next name on the list. Signal Node Systems catches the call you missed, texts back in fifteen seconds, asks the questions your front desk would ask, and puts a booked appointment on your calendar — running on the number you already have.
15 secAverage text-back
14 daysInstall to go-live
Your numberNothing changes for callers
Any tradeTrades, practices, firms
Live captureTue · 7:04 PM
7:04 PM
Missed call — (904) 555-0148Rang 22 seconds. Went to voicemail. No message left.
7:04 PM
Text-back sent · 11s later"Sorry we missed your call — I can help right here by text."
7:06 PM
Qualified — urgent, Beach AveDetails captured. Flagged urgent. On-call staff notified.
7:08 PM
Booked — Wed 8:00–10:00 AMWritten to your CRM. Owner texted a summary.
Where the money goes
Three leaks, and none of them
are a marketing problem.
You are already paying for these leads. The gap isn't at the top of the funnel — it's in the ninety seconds after someone tries to reach you.
Leak 01
The unanswered call
Small businesses that run on the phone miss a double-digit share of inbound calls — the person who answers is with a customer, on the other line, or gone for the day. Roughly a third of calls land after hours. And because most people won't pick up an unknown callback number, returning it an hour later rarely gets the work back.
Leak 02
The quote that goes quiet
Every business has a stack of estimates, proposals or treatment plans that were sent and never worked. Odds of qualifying a lead drop about 8× after the first five minutes. Almost nobody under forty employees runs more than two follow-up touches, because follow-up is nobody's actual job.
Leak 03
Intake and scheduling admin
One person retyping the same nine fields into your system, playing phone tag to confirm, and rebuilding the schedule every time something cancels. It's the first thing to break during your busy stretch — exactly when the volume is worth the most.
What is it costing you?
Move the sliders to your own numbers. No email required — this runs in your browser and we never see it.
Revenue walking out the door
$171,000
$14,250 a month, at your numbers.
An estimate, not a promise. It multiplies your inputs — it doesn't know your market, your capacity, or how many of those callers were selling something. The audit replaces this guess with your actual call log.
See it work
One missed call,
start to booked appointment.
Pick the business closest to yours. Each one is a real conversation flow from a build template, replayed at actual speed — the workflow fires as each message lands.
Same system underneath — different words, fields and calendar.
Workflow · missed-call recoveryIdle
Total elapsed: 3 minutes 41 seconds, unattended, at 7pm on a Tuesday.
Live line · answers 24/7
Don't take our word for it. Call it.
A working system answering the phone for a company we invented — a roofing outfit, because that's the template we built first. The same agent gets configured for a dental office or a law firm. Try to trip it up — talk over it, be vague, be difficult. That's what your customers do.
- It picks up and asks what the caller needs
- Talk to it normally — interrupt it if you want, it'll stop
- It takes the details and offers you two appointment windows
- Pick one, and a confirmation text lands before you hang up
(689) 610-7335
Tap to call
A demonstration line for Silva Legacy Roofing — a company that doesn't exist. Calls are recorded so we can improve it. No real appointment is booked, and nobody will call you back.
Who this is for
Different words. Same eight steps.
We are not industry-specific, but we are not vague about it either. What a business is called matters far less than two things: whether a missed call costs you real money, and whether a booked appointment is worth more than a few hundred dollars.
Trades and home services
The phone rings while your people are on a ladder, under a sink, or in a truck. A third of it lands after hours, and the first company to text back gets the job.
- Roofing & exteriors
- HVAC · Plumbing · Electrical
- General contracting & remodeling
- Landscaping · Pest control
Practices and clinics
Your front desk is with a patient, so the call goes to voicemail and the caller books somewhere else. Chairs and rooms that sit empty cost the same as full ones.
- Dental & orthodontic
- Chiropractic · Physical therapy
- Med spa · Optometry
- Veterinary
Professional firms
One missed call is a whole engagement. Intake is slow, repetitive, and has to be captured correctly the first time — which is exactly what a structured conversation is good at.
- Law firms
- Accounting & bookkeeping
- Insurance agencies
- Real estate · Financial advisory
Where we say no. If your average sale is worth twenty dollars, a recovered call can't pay for a retainer, and we will tell you that on the first call instead of selling you one. Very high call volume with very low job value is the wrong shape for this — a self-serve app will serve you better and cost a tenth as much.
What we build
Seven agents. You start with one.
Every one of these runs on the same installed system, so adding a second is configuration, not a new project. Nobody should buy all seven on day one — the missed-call agent proves the thing works, and the rest follow the money.
Start here
Missed-Call Recovery
The moment a call goes unanswered, the caller gets a text from your business. Not a voicemail they'll ignore — a conversation that starts before they dial the next name on their list.
Trigger call unanswered > 20s
Action text-back → qualify → book
Action text-back → qualify → book
Core
After-Hours Intake
Between 5pm and 8am your line still works. Callers get real answers, urgent jobs get escalated to whoever's on call, and everything else is sorted and waiting when the office opens.
Trigger inbound outside business hours
Action triage → escalate or queue
Action triage → escalate or queue
Core
Estimate Follow-Up
Seven touches over twenty-one days on every quote you send, written in your voice, stopping the second they reply. The quotes you already did the work to produce stop dying in silence.
Trigger estimate sent, no response 48h
Action sequenced follow-up → handoff
Action sequenced follow-up → handoff
Seasonal
Surge Triage
When something triples your inbound inside seventy-two hours — a storm, a competitor closing, a campaign that worked harder than you expected — this handles the overflow you can't staff for. Intake with photos or documents, sorting by type and urgency, scheduling into whatever capacity you actually have. First to respond takes the work.
Trigger volume spike or manual surge mode
Action mass triage → priority queue
Action mass triage → priority queue
Off-season
Database Reactivation
Every dead estimate and cold customer in your CRM, segmented by age and job type, worked with a campaign that costs you nothing but data. This is the January offer that pays for the rest of the year.
Trigger scheduled campaign
Action segment → sequence → route replies
Action segment → sequence → route replies
Growth
Review Requester
A review ask that goes out at the right moment — after the final walkthrough, not the invoice — and routes an unhappy answer to you privately instead of onto your Google profile.
Trigger job marked complete
Action ask → route by sentiment
Action ask → route by sentiment
Command tier
Voice Receptionist
An actual voice on the line for callers who won't text, with sub-second responses so it doesn't feel like a machine. We hold this one back until the text agents have earned your trust — a slow voice bot is worse than voicemail.
Trigger inbound call, no human available
Action answer → qualify → transfer or book
Action answer → qualify → transfer or book
Something on your list
If the bottleneck in your shop isn't on this page, it's probably still a workflow. Tell us what eats your week on the callback form and we'll say honestly whether it's worth automating — some things aren't.
Trigger your actual problem
Action we scope it in the audit
Action we scope it in the audit
Watch
Twenty seconds each, no sales deck.
How each system works, step by step. Silva Legacy Roofing is a sample business we use for demos. To hear the real thing, call our AI demo line at (689) 610‑7335.
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After-hours voice
8 PM, and the line still answers
A voice agent picks up after hours, says plainly that it's AI when asked, triages the job and books the visit.
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Website assistant
Questions at midnight, appointments by morning
A visitor asks about insurance claims. The assistant answers in plain words and books the inspection, no form.
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Database reactivation
Old estimates are still worth money
A quote that went quiet in March gets one well-timed message before storm season, and the customer books.
Pricing
Three steps, fixed prices,
no hourly billing.
These are founding-client rates. We are taking on our first ten clients at these numbers, the rate is locked for twelve months, and it goes up after that — not as a sales tactic, but because ten is genuinely all we can onboard properly at once.
Founding client
Step one
Revenue Leak Audit
Five business days. Yours to keep either way.
Free normally $1,500
- Thirty days of your call log pulled and analyzed — missed and abandoned calls isolated by hour and day
- Your estimate list aged: what's outstanding, what was never followed up
- Three recorded mystery-shop calls to your own line — a weekday afternoon, a Saturday, and 7pm
- A one-page loss model built entirely in your numbers, not industry averages
- A prioritized three-fix roadmap with expected recovery on each
- A live twenty-minute walkthrough on a working build carrying your brand
Claim your free audit
No card, no obligation, nothing to cancel. We do ask for thirty days of call log — without it there's no audit to do.
Step two
Build Sprint
Fourteen days from signature to live.
$1,500 from
- Dedicated number provisioned and carrier registration filed and cleared for you
- Missed-call text-back live on your existing published line
- Intake over text and web form, nine-field qualification, junk-call filtering
- Routing by job type, urgency, and insurance versus retail
- Write-through to JobNimbus, AccuLynx or Housecall — or a clean sheet if you run on paper
- Estimate follow-up sequence, seven touches over twenty-one days
- Owner dashboard, two recorded training sessions, fourteen-day tune window
Talk it through first
50% at signing, balance at go-live. Founding rate — this is roughly a quarter of what the same build will cost next year.
Step three
Managed AIOps
Somebody watching it, every day.
$599 / month
- Hosting, monitoring, and failure alerts inside sixty seconds
- Up to 500 conversations a month on the Core tier
- A one-page monthly report and a twenty-minute tune call
- Change requests included — one on Core, three on Growth
- Growth $899 adds quarterly reactivation campaigns, surge standby and review automation
- Command $1,200 adds live voice answering, weekly reporting and a direct line to us
Get a callback
Six-month minimum. Founding rate locked twelve months. Your number, your data, exportable on request.
Why the audit is free, plainly.
We are early, and we would rather have ten clients who can vouch for the work than ten thousand dollars in audit fees. That's the whole trade. It is five real days of work and you keep the report either way — including if it shows your phone isn't leaking enough to be worth fixing, which happens, and which we will tell you instead of selling you a retainer you don't need.
Talk to a person
Get a call back.
Tell us where your phone is leaking. Someone from our team calls you — usually same business day, always within one.
- 01We call you, you don't chase us. Pick a window below and we work around your day.
- 02Fifteen minutes, not an hour. Six questions about your phone and your quote pile. That's the whole call.
- 03A straight answer at the end. If there isn't enough leaking to be worth fixing, we tell you and we're done.
Straight answers
Questions we get on every call
Do I have to change my phone number?
No, and this is the part most people don't believe until they see it. Your published number stays exactly as it is — on your trucks, your yard signs, your Google profile. We configure conditional forwarding so that when a call goes unanswered, it hands off to the system instead of dying in voicemail. Nothing changes for the person calling you.
Will my customers know they're texting a machine?
The first message they get is a plain, templated text from your business — no voice, no bot personality, no "Hi! I'm an AI assistant." It reads like your office manager sent it at 7pm, because that's how we write it. From there the conversation is handled automatically, and anything the system isn't confident about gets handed to a human instead of guessed at.
If a caller asks to speak to a person, they get one. That's a rule, not a setting.
How long until it's actually running?
Fourteen days from signature, and about ninety minutes of your time total across two training sessions. The one thing outside our control is carrier registration for business texting, which can clear in a day or take two weeks depending on the carriers' mood. We file it the hour your deposit lands so the clock starts as early as possible, and we'll tell you honestly where it stands.
What happens to my leads if I cancel?
You take them with you. The phone number is registered to your business, not ours, and your lead data exports on request in a format you can actually use. We don't hold your customers hostage — if the work stops being worth what you pay for it, you should be able to leave without a hostage negotiation.
Why not just use one of the $199-a-month AI receptionist apps?
Sometimes you should, and if that's genuinely what you need we'll say so. Those are self-serve products: you configure them, you maintain them, you notice when they break. They work fine for a one-truck operation with simple call flow.
What you're buying here is different — a system integrated with your CRM and your calendar, configured around your job types and your service area, monitored daily, with a person who calls you when something looks wrong. That's a different product at a different price. If the deciding factor is monthly cost alone, go with the cheaper one.
We're slammed right now. Can this wait until after season?
It can, but understand the trade: the season you're too busy to fix it is the season it costs the most. Every call you miss in September is worth more than one you miss in February. If the timing is genuinely impossible, tell us and we'll call you in January — but the two weeks of setup mostly happen on our side, not yours.
What size company is this actually for?
Roughly five to forty people, doing real volume, with more inbound than one person can answer. Below that, the math usually doesn't work and we'll tell you so. Above forty you probably have a call-center vendor and a different set of problems.
Industry matters less than two things: whether a missed call costs you real money, and whether a booked appointment is worth more than a few hundred dollars. A roofer, a dental practice and a law firm all clear that bar, and the system underneath is the same one. A business where every call is worth twenty dollars does not, and we'd rather say so on the first call than sell you a retainer that can't pay for itself.